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Introduction

Access to quality healthcare shouldn’t depend on where you live or whether you have insurance. In Florida, telehealth is helping close that gap by connecting patients to licensed providers from the comfort of home. At Doctors United Group (DUG), we’re using secure video visits to make confidential, affordable care available to everyone — no waiting rooms, no judgment, and no barriers.

What Is Telehealth?

Telehealth allows patients to meet with a healthcare provider virtually through a smartphone, tablet, or computer. From a private space at home or work, you can discuss symptoms, review lab results, refill prescriptions, or receive follow-up care — all without traveling to a clinic.

For people living in rural or underserved areas of Florida, telehealth is more than convenience — it’s access that didn’t exist before.

The Benefits of Telehealth in Florida

1. Affordable and Transparent Care
DUG offers low-cost telehealth appointments for a wide range of services, including HIV & STD consultations, preventive care, and chronic disease management. There are no surprise bills or hidden fees, and no insurance is required.

2. Privacy and Comfort
Telehealth visits take place on a secure, HIPAA-compliant platform. Your discussions and results remain strictly confidential, giving you peace of mind when talking about personal or sensitive health concerns.

3. Convenience and Flexibility
Life gets busy. Telehealth saves travel time, reduces time off work, and allows appointments outside of standard office hours. Many patients can get same-day or next-day visits.

4. Continued Access to Trusted Providers
Patients who begin in-person care at DUG can continue follow-ups online with the same healthcare professionals, ensuring continuity and familiarity throughout treatment.

How Telehealth Supports HIV & STD Prevention

Telehealth plays a key role in prevention and education. Through a confidential video visit, patients can:

  • Learn about PrEP (Pre-Exposure Prophylaxis) and PEP (Post-Exposure Prophylaxis)
  • Discuss testing options and receive referrals for nearby clinics
  • Get prescriptions or follow-up counseling without in-person appointments

This model helps reduce the stigma around HIV and STD testing by giving patients private, judgment-free access to care.

Who Can Use DUG Telehealth Services

Telehealth is available to all Florida residents, regardless of income or insurance status. Whether you need preventive care, medication refills, chronic disease support, or mental health counseling, our providers are ready to help.

All you need is an internet connection and a quiet, private space — DUG handles the rest.

How to Book a Telehealth Appointment

Scheduling is simple:

  1. Visit doctorsunitedgroup.org and click Book an Appointment.
  2. Choose Telehealth Visit as your appointment type.
  3. Select your preferred provider and time.
  4. Join your video visit from your email link at the scheduled time.

If you prefer, call any DUG clinic directly and request a virtual appointment — our staff will walk you through the process in minutes.

Telehealth: The Future of Accessible Healthcare

Virtual care is no longer an alternative; it’s a necessity. DUG’s telehealth program ensures that everyone in Florida — from Miami to Jacksonville — can receive medical attention when they need it most.

Affordable, private, and convenient — telehealth is healthcare on your terms.